People
August 8th, 2010
Every decision made and every action taken has a human being associated with it in some way. Business success is about people. Because each of us brings enormous personal momentum to everything we do, getting results together is hard. Humans are wired to cooperate just enough to get what we want and to avoid pain - this not a natural formula for cooperation. We work with both individuals and teams to shift focus and behavior toward the results you want. Here are some examples of what we identify regularly in the workplace in this area:
- Leaders trusting their intuition about people instead of working with facts and authentically approaching issues to resolution. We call it the “clan connection.”
- Leaders undervaluing good talent by seeing only a utility to human work and imagining that, like cord wood, if this person doesn’t burn hot enough, we’ll just grab another log.
- Leaders relegating critical decisions to the wrong people. It is not up to front-line supervision to solve the morale problem. It is not up to your production people to solve a sales problem.
- Many leaders have no compelling story to engage people and fall back on “Do it for me” or “Do it or I’ll find someone who will.”
- The myth of motivation is that if you are able to identify something a person wants, you can manipulate them with the idea of getting it. This unattractive approach reduces effectiveness daily.
- Reinforcing effective work behavior requires frequent necessary touches between leaders and their employees, even when people say they don’t care about it.
If any of these areas strikes a cord with you, we want to help. Feel free to contact us for additional information!



